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We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel. The exception is the very first FTP account: this password is visible on the right hand side when you manage your hosting. You’re able to change all passwords and changes are usually processed immediately. Please...
Connecting via FTP to your web hosting is quick and easy. Ensure you have an FTP client available. We’d recommend FileZilla. You should now be connected to your web hosting via FTP. If you’re having trouble connecting via FTP, we’d recommend reaching out to us and we can definitely help work out what may be going on.
The maximum FTP upload/download size is 5GB, above which you’ll need to use another method to transfer larger files sizes. One way we’d recommend is to enable SSH action and then use a client like WinSCP to upload over SSH. There are no limits in this case.
If you wish to access the File Transfer Protocol (FTP) service before you point your DNS to AeroWave Hosting, you can use the hostname of our FTP service directly. For Linux and Windows, please use: ftp.aerowavehosting.io For Managed WordPress, please use: wordpressftp.aerowavehosting.io
When connecting to your AeroWave hosting account via FTP, you might need to know our passive FTP port range. This ensures your connection is smooth and you can upload, download, or manage your files without any interruptions. Passive FTP Port Range Our passive FTP connections use the port range 49152 to 65534. If you use...
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