At AeroWave, you can add additional contacts or sub-accounts to your hosting account. This is helpful if you want to give colleagues or team members access to billing, support or other parts of your account without sharing your personal account credentials.
Contacts vs Sub Accounts #
Contacts:
Contacts are additional people you can add to your account so they can stay informed about important updates. They can receive notifications, invoices, and other account-related messages, making it easier for your team to keep track of billing or service changes. Contacts do not have their own login and cannot make changes to your account, so you can keep control of your services while still keeping others informed.
Sub-Accounts:
Sub-accounts are for people who need more access to your hosting account. Each sub-account has its own login, so they don’t need to use your main account details. You can assign specific permissions to control what they can do, such as opening support tickets, viewing invoices, or managing your hosting services. This way, team members or colleagues can help manage your account safely without sharing your personal login.