If you need help with your AeroWave services, our support team is here to assist you quickly and efficiently. To ensure we keep your account secure, we ask all customers to provide their support PIN when contacting us.
Why Do We Need Your Support Pin #
Your support PIN helps us verify your identity and protect your account from unauthorised access. It means we can confidently assist only the rightful account holder or authorised users.
Each user of the AeroWave portal has their own unique support PIN. This includes any sub-users or additional team members you may add. For security reasons, please do not share your support PIN with others. Everyone should use their own PIN when contacting support.
Where To Find Your Support Pin #
You can find your unique support PIN by logging into your AeroWave Portal:
- Log in at my.aerowavehosting.io
- Click your name in the top right-hand corner
- Select View My Support PIN from the dropdown menu
- Your Support PIN will be displayed on the page
If you’re unable to access your dashboard or can’t find your PIN, please let us know when you contact support – we’ll ask additional questions to verify your identity.
How To Reach Us #
- Live Chat: Available on our main website and the AeroWave Portal
- Email: hello@aerowavehosting.io
- Phone: 0800 292 6054
We’re here to help and will get back to you as quickly as possible.
